Oregon 30-Hour Real Estate Law Practice Test

Which of the following behaviors is essential to retaining tenants in a property?

1. Creating exclusive rental agreements

2. Regular communication and feedback

3. Increasing rental prices annually

4. Limiting tenant access to management functions

The correct answer is: Regular communication and feedback

Regular communication and feedback is essential for retaining tenants because it fosters a positive landlord-tenant relationship. Keeping an open line of communication allows tenants to express their needs and concerns, making them feel valued and heard. When tenants know they can reach out about maintenance issues, ask questions, or provide suggestions, it cultivates a sense of community and trust. Additionally, regular feedback can help landlords better understand tenant satisfaction and address potential issues before they escalate. This proactive approach often results in higher tenant retention rates, as satisfied tenants are more likely to renew their leases. Other options do not support tenant retention. Creating exclusive rental agreements may limit tenant options and create a sense of isolation. Increasing rental prices annually could deter tenants, making them consider moving elsewhere. Limiting tenant access to management functions can lead to frustration and dissatisfaction, negatively impacting the landlord-tenant relationship.